Skip to content

Electronically Signed Form-Unauthorized DC/ATM

Answered by: 

Question: 
Can the bank accept an electronically signed form from a customer for unauthorized debit card or ATM activity?
Answer: 

Certainly. Reg E allows an oral claim to be made. There is no prescribed form, and there is no requirement that a claim be signed. The E-SIGN rules apply when a signature is required under a federal law, and allows that an electronic version may be substituted for a traditional wet signature. Since no federal requirement exists, the bank can do as it pleases, keeping in mind the Reg E rules.

First published on 07/19/2020

Filed under: 

Banker Store View All

From training, policies, forms, and publications, to office products and occasional gifts, it’s available here:

Banker Store

hot right now

image description

Looking for effective, convenient training on a particular subject?

BOL Learning Connect offers more than 200 courses ON-DEMAND or on CD ROM from AML to Reg Z and every topic in between.

Search Topics