Skip to content

Entering Customer's Safe Deposit Box- Dual Control

Answered by: 

Is a banker allowed to enter a customer's safe deposit box under true dual control to remove contents and send to the customer with their written request to do so? In this case, the customer is disabled. Our contract indicates it is a single individual's box, but at some point, additional signers were added to the agreement/card. Ownership did not change on the contract to joint. Or shall the bank act as we would in an escheat process, accessing in dual control, documenting contents, and releasing the contents to the State (Colorado)?

It’s best to talk to your legal counsel.

First published on 10/24/2021

Filed under: 
Filed under operations as: 

Banker Store View All

From training, policies, forms, and publications, to office products and occasional gifts, it’s available here:

Banker Store

hot right now

image description

Looking for effective, convenient training on a particular subject?

BOL Learning Connect offers more than 200 courses ON-DEMAND or on CD ROM from AML to Reg Z and every topic in between.

Search Topics