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Extending ECM/EIM solutions with self-service

Why adopt an ECM/EIM platform that supports self-service capabilities for account holders?

Giving account holders the ability to provide documents through a secure, bi-directional exchange improves the banking experience by reducing the need to send information through the mail or delivering it to the branch. Consolidating document collection through fewer points of access reduces confusion for both employees and customers or members.

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Alogent provides proven, end-to-end check payment processing, digital, online, and mobile banking, and enterprise content and information management platforms to financial institutions. Our unique approach spans the complete transaction ecosystem —capturing and digitizing transaction data, exception tracking, and automating entire transaction and loan management workflows so that information is available across the enterprise.

First published on 12/10/2023

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