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Fraudulent Purchase - Require a Police Report?

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Question: 
Can a bank require a customer to fill out a police report before investigating a fraudulent purchase on a debit card (x-girlfriend stole card)? I know we have to give provisional credit.
Answer: 

No, but you can ask them if they did. You can file a police report yourself, but you can't require them to do so.

First published on BankersOnline.com 3/24/08

First published on 03/24/2008

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