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Getting Customers to Sign Night Bag Log

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Question: 
Our night drop log has the following fields: account number, amount of deposit, amount of cash in deposit, customer name, bag #, processing teller and customer signature for bag pick up. This log is completed daily. When customers sign and pick up their bag(s), is it necessary to cover the other customer names on the form, or are we ok with just covering the account numbers and amounts of deposit and cash?
Answer: 

Although your G-L-B privacy disclosure obligations only cover consumer accounts, it's best to err on the side of caution and customer confidentiality here. Find a way if you can to mask all other customer information.

First published on BankersOnline.com 2/7/05

First published on 02/07/2005

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