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Give Your Customers a Digitized Experience While Improving Your Organization's Regulatory Deficiencies

Question: 
How do the growing regulatory requirements impact financial institutions and their customers' experience?
Answer: 

Growing regulatory requirements are making regulatory requirements time consuming and an expensive, especially when the processes are done manually. For customers, regulations and manual processes create stress and a bad customer experience. When banks require customers to sign statements or affidavits, forcing busy customers to have to come to the branch, many times customers do not come to sign causing a delay in filing claims which in turn results in a regulatory deficit for the financial institution.

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First published on 11/17/2019

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