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Giving Payoff to Insurance Co w/o Customer Consent

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Question: 
When the collateral of a loan has been totaled is it a privacy issue for the bank to give a payoff to the insurance company without the customers consent?
Answer: 

Without customer's permission, I would opine yes. They are not a party to the loan transaction.

First published on BankersOnline.com 12/3/12

First published on 12/03/2012

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