Skip to content

Handling Reg E claims on older transactions.

Answered by: 

Question: 
If an EFT claim is made long after the statement is sent showing the transaction, the rules of investigation don't apply. So why do we investigate any of these claims?
Answer: 

You are correct that the investigation steps need not be followed, but the liability rules still apply, so you need to investigate to determine if it was unauthorized or valid. During the webinar we’ll discuss what can, should, and need not be done in these cases.
-----------------------------
Learn more about Andy Zavoina’s webinar Reg E Claims: Just do them right!

First published on 06/23/2019

Banker Store View All

From training, policies, forms, and publications, to office products and occasional gifts, it’s available here:

Banker Store

hot right now

image description

Looking for effective, convenient training on a particular subject?

BOL Learning Connect offers more than 200 courses ON-DEMAND or on CD ROM from AML to Reg Z and every topic in between.

Search Topics