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Holds on New Accounts

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When completing the hold notice form for a new account hold, do you use the case by case or the exception hold notice?

A new account hold is a special type of hold that technically falls under the exemption hold class. New account holds do not require that you give the customer a hold notice (as you told them you could do this when you opened the account). For customer service reasons you can give a hold notice, but no reaon is necessary.

First published on 6/17/02

First published on 06/17/2002

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