Skip to content

How Many Days for Final Resolutions in Reg E?

Answered by: 

I have found both 45 calendar days and 90 calendar days as the number for final resolutions in Reg E disputes. What is the difference between these two?

Forty-five days is the general rule for completion if the matter can't be resolved within ten business days. But that limit is extended if the transaction in question

  1. Was a debit card point of sale transaction, which includes both signature-based and PIN-based transactions, regardless of where they took place (debit card transaction questions often take longer to resolve than ATM transaction questions);
  2. Was a transaction that did not take place in a state, territory, or possession of the United States; the District of Columbia; the Commonwealth of Puerto Rico; or any political subdivision of the foregoing (these transactions may take longer to resolve because of the distance or other barriers); or
  3. Was a transaction that took place within 30 days after the first deposit to the account was made (in recognition that new accounts may be more subject to fraudulent claims).

    First published on 4/18/11

First published on 04/18/2011

Filed under: 
Filed under technology as: 

Banker Store View All

From training, policies, forms, and publications, to office products and occasional gifts, it’s available here:

Banker Store

hot right now

image description

Looking for effective, convenient training on a particular subject?

BOL Learning Connect offers more than 200 courses ON-DEMAND or on CD ROM from AML to Reg Z and every topic in between.

Search Topics