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I saw the robber in the store!

Question: 
I am a security officer for a financial institution. We had a robbery where a gun was shown to the victim teller. Today she entered my office to tell me that she saw the robber last night in a local store. Did she or didn’t she? How should I proceed?
Answer: 

Turn the information over to law enforcement to have them review the information. Consider having your teller use your EAP policy to see a professional counselor. Chances are good that she didn’t see the robber and needs help.
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Learn more about Barry Thompson and Arvin Clar’s webinar Handling the Aftermath of a Critical Incident

First published on 08/11/2019

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