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Know Your Customer? Online?

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Would we still have to ask purpose, source and transactional questions?

Yes, and you will probably find that it is easier to get answers on the computer that when face-to-face with the customer. You will still have to risk rate customers and manage the relationship but change some of the mechanisms.


Learn more about Deborah Crawford’s webinar Online Opening of Business Accounts

First published on 09/27/2020

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