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Managing The Security Officer

Question: 
I currently report to the Senior Manager in charge of Technology and Operations. There is discussion about me reporting to the Senior Retail Banking Manager. I am looking for some resources that provide a discussion about the area of the bank the security officer position should fall within.
Answer: 

Typically, the Security Officer reports directly to the board of directors, just like the auditor -- with interim reporting on a daily basis to the senior operations officer. Officers in charge of retail banking and human resources functions are often delegated the task of overseeing the security function -- with disastrous results. Retail banking is responsible for developing and maintaining customer service practices -- which may be at odds with effective security practices. Human resources often takes the position that it must represent employee rights first -- and the bank's interests second. If this is the case in your bank, you can look forward to encountering numerous investigative "speed bumps".

I suggest that you visit BOL's Banker Tools for a couple of items that may help you and your bank determine where the Security Officer fits within the organization:

Where you report is also determined, in part, by your bank's:

  • Definition of "security" and its focus or emphasis;
  • The number of employees;
  • The number of branches, departments, functions and facilities; and
  • The amount of security-related duties and activities.

First published on BankersOnline.com 7/1/02

First published on 07/01/2002

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