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Maximizing overdraft income

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Question: 
May a financial institution process transactions in a manner that allows the financial institution to maximize overdraft fee income?
Answer: 

Transactions should be processed in a neutral order that avoids manipulating or structuring processing order to maximize customer overdraft and related fees. Examples of a neutral order include: the order received, check number, serial number sequence. Other approaches can be used when necessary based on sound business justification.
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Learn more about Jerod Moyer’s webinar Overdrafts: What you need to know now!

First published on 11/13/2016

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