No. The best practice is to NOT require that a customer download and install a mobile application on their phone just to apply for a bank product. This creates an unnecessary hurdle that most customers will not complete. Better is to use a system with a “build once, use anywhere” interface that allows a bank to create an online account opening application, then have customers access it from a desktop, tablet or smartphone without downloading any software.
Mobile Apps for Account Opening?
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First published on 06/19/2016