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Notice when Cutting Off mRDC

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Is it a requirement to send a notice to a mobile remote deposit capture (mRDC) customer who apprars to be abusing the program? We suspect a customer of "kiting" between financial institutions. Were we to shut off access to mRDC, do we need to notify them in writing, or with any specific content in the notice?

Totally up to your remote deposit contract, but fraud is usually an immediate cut off and immediate closure of the underlying deposit account without notice, unless required due to government benefits deposits, but then only left open for that purpose.

First published on 09/25/2022

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