- First, I am aware of no requirement to send these notices at all. It is a customer service/awareness issue.
- Second, it depends on the specificity of your E-Sign agreement and what you said would be encompassed. If Zixmail would be new, I would say this is a substantive change and would require demonstrable consent all over again.
- Third, I would hate to make a change like this without telling the customers.
First published on BankersOnline.com 12/06/10