Skip to content

Opting Out of Paper Statements

Answered by: 

Question: 
We have a form available for customers to sign, who have access to Internet banking and online statements, if they wish to discontinue receiving paper statements in the mail. Is it necessary to have signatures of all signers, if it is a joint account? Can one account owner opt out of paper statements for a joint account?
Answer: 

The agreement to move the delivery of statements from paper to electronic means will have to comply with the E-Sign Act, which is a little more complex than a customer just signing a form. You can refer to this link for the law.

First published on BankersOnline.com 6/14/10

First published on 06/14/2010

Filed under: 
Filed under technology as: 

Banker Store View All

From training, policies, forms, and publications, to office products and occasional gifts, it’s available here:

Banker Store

hot right now

image description

Looking for effective, convenient training on a particular subject?

BOL Learning Connect offers more than 200 courses ON-DEMAND or on CD ROM from AML to Reg Z and every topic in between.

Search Topics