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Ordering Debit Cards - Signature Required?

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Question: 
When a ordering debit cards for customers, are there any guidelines that state a bank is required to obtain a signature to order the card?
Answer: 

Regulation E allows an "access device" to be requested orally. There may be state laws that further restrict the issuance of cards and require a signature. From a practical perspective, your bank may want to have some way to authenticate the card request. A signature on a simple application is one method for authentication. A card request from a customer signed into your e-banking product might be another. Unless there is a state requirement, a written application (and therefore a signature) is not required.

First published on BankersOnline.com 9/03/07

First published on 09/03/2007

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