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People communicate using more than words

I have been hearing that people communicate with each other using more than speaking and body language. Is this true and do you have statistics on this subject?

People use many different ways to communicate when you interview them. Verbal communication is only 10% of the message. A person’s tone volume speed and emphasis convey another 30% of the message. Body language and facial expressions convey the final 60% of the communication. This means to truly understand what a person is trying to communicate you must be very aware of all of these variables.
Learn more about Barry Thompson and Branch Walton’s webinar Security Officer Interviewing Techniques

First published on 02/02/2020

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