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Prefilling Dispute Letters Saves Precious Work Time

Question: 
How does prefilling consumer dispute letters help banks comply with Reg E rules?
Answer: 

Prefilling consumer dispute letters from a core system where customer data already exists helps save time on manual processing of the most time-consuming steps for the back office and helps ensure dispute letters are dispatched on time to customers.

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Four steps for managing consumer disputes effectively.

Vendor: 

FINBOA's unified process automation platform simplifies management of complex regulatory processes with simple, rule based, one-click automatons that improve operational efficiency, customer experience and compliance. FINBOA is based out of Houston, Texas and has bank and credit union customers nationwide. For more information, please contact FINBOA toll free at 866-218-4096 or support@finboa.com.

First published on 04/05/2020

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