Skip to content

Provisional Credit Days Under VISA

Answered by: 

Question: 
I have been told that I have 5 business days to provide provisional credit to the customer when a dispute involves a Visa debit card (used as a credit,signature based) rather than the 10 business days when used as a debit (pinned based). Is that a true statement and where can I find this information within Reg E?
Answer: 

Yes, it's true. But you won't find it in Reg. E. Take a look at Visa's "zero liability" program information here. It's a Visa program requirement, not a Reg. E rule. (Look under the heading "Get Quick Provisional Credit for Fraud Losses")

Because it's a requirement, however, Reg. E requires that you disclose it in some way.

First published on BankersOnline.com 06/21/04

First published on 06/21/2004

Filed under: 
Filed under technology as: 

Banker Store View All

From training, policies, forms, and publications, to office products and occasional gifts, it’s available here:

Banker Store

hot right now

image description

Looking for effective, convenient training on a particular subject?

BOL Learning Connect offers more than 200 courses ON-DEMAND or on CD ROM from AML to Reg Z and every topic in between.

Search Topics