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Reg E Dispute for Store Credit Card

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Question: 
An individual has a store credit card at a department store, they go to the department store and make a payment using their debit card. They throw away the receipt. The payment has not posted to their department store account but we can see it debited from their bank account. They are getting the run around with the department store about finding the payment. They want to file a Reg E dispute. Does this transaction qualify as unauthorized?
Answer: 

No - the charge was authorized.

First published on BankersOnline.com 4/22/13

First published on 04/22/2013

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