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Reg E investigations: best steps

Is there a procedure that Reg E says we must follow to investigate a claim?

No, but there are preferred and proven steps. From getting complete and correct information on the initial call reporting the claim, to the process used to investigate the claim and to make a decision, to reporting the final disposition.
Learn more at Andy's webinar Reg E Claims: Compliance Balancing Act.

First published on 01/31/2016

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