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Reg E investigations: best steps

Answered by: 

Question: 
Is there a procedure that Reg E says we must follow to investigate a claim?
Answer: 

No, but there are preferred and proven steps that we'll cover. From getting complete and correct information on the initial call reporting the claim, to the process used to investigate the claim and to make a decision, to reporting the final disposition, we'll cover it all and you’ll leave with sample forms.
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Learn more about Andy Zavoina’s webinar Reg E Claims: Just do them right!

First published on 06/02/2019

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