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Robbery notes at the drive-up window

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Question: 
What if someone tries to rob you by passing a note in the drive-through?
Answer: 

Although these types of robberies don’t happen that frequently, it is a good idea to have a plan. Some banks have policies that state not to give out money in these cases. I would recommend giving out a small amount of money, making other employees aware, immediately locking the door, and calling the police with a description.

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Learn more about Carol Dodgen’s

Robbery: What's Next for our Branches webinar.

First published on 03/14/2021

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