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Robbery Training for Back Office Staff

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More than a few of our branch offices house sales and service teams from other bank departments, such as commercial lending. Should those employees receive annual robbery training?

We believe that all bank employees working in a branch office should receive bank robbery training to include opening and closing procedures as required under the Bank Protection Act (BPA).

The BPA defines the term banking office to include any branch of an institution and, in the case of an FDIC-supervised insured depository institution; it includes the main office of that institution. The regulation notes that the security program shall establish procedures for opening and closing for business and provide for initial and periodic training of officers and employees in their responsibilities under the security program and in proper employee conduct during and after a robbery, burglary or larceny.

This Q&A originally appeared in Bankers' Hotline. For more information, sample issues, and to subscribe, click here or email

First published on 09/26/2021

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