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Sales & Service Training For Tellers

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Can you recommend some pre-packaged Sales and Service Training for tellers and platform sales employees? Any good Web sites to look at on this topic? Have you heard of Service Plus and who publishes this training module?

There are many canned sales training packages BUT few if any have satisfied customers in the sense of proveable, long lasting results. Most canned sales training fails to recognize that bankers don't like to sell and to get themsuccessfull takes an extended period of time with plenty of proper reinforcements. The best recommendation is that if you really want to improve the level of sales productivity, try a good consultant who will commit to at least 3 months of support. THEN you will get a good return on your investment of time and money. Good luck.

First published on 11/5/01

First published on 11/05/2001

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