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Send Notification when Signature Loan Paid Off?

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Question: 
Are we required to send any type of notification to our members once they have paid off a signature loan? Typically, we send a copy of the security agreement marked paid. Is this considered a courtesy or is it a requirement?
Answer: 

What documents, if any, you have to return when an account pays off would be a matter of state law.

First published on BankersOnline.com 8/8/11

First published on 08/08/2011

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