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Sending Statements for Accounts with Zero Balances

Answered by: 

Question: 
A customer has a zero balance on a home equity or prime line. Are we still required to send a statement?
Answer: 

If there was debit or credit activity during the billing cycle, yes. If there was no debit or credit activity, no.

First published on BankersOnline.com 10/04/10

First published on 10/04/2010

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Filed under lending as: 

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