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Smart use of MSAs

Answered by: 

Question: 
I thought that the CFPB came out and said that banks could no longer engage in MSAs because of a large enforcement action?
Answer: 

The CFPB finalized guidance and provided very clear and detailed steps on how to implement an MSA with clear boundaries and expectations with documentation of compensation and performance for both parties. We will review these guidelines in this session.

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Learn more about Maureen Carollo's
Loan Servicing with Enforcement Actions webinar.

First published on 03/03/2024

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