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Technology for mobile banking

Question: 
Does the new mobile financial services guidance require an investment in new technology?
Answer: 

Possibly. It depends on what a bank offers and what the bank is already doing. A few areas, like having the ability to monitor customer behavior when using mobile financial services so the bank can detect anomalies, may require additional technology, such as a monitoring service, to meet expectations.
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Learn more about Rayleen Pirnie’s webinar Mobile Services Risk Management

First published on 09/18/2016

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