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Time Frame Extended Investigation Reg E

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Question: 
Can the time frame for error claim resolution involving an ATM (45days) be extended to 90 days if the ATM is in a foreign country, just as it can when it involves a debit card purchace transaction?
Answer: 

Yes it can. Reg E 1005.11(c)(3)(ii):

(ii) The applicable time is 90 days in place of 45 days under paragraph (c)(2) of this section, for completing an investigation, if a notice of error involves an electronic fund transfer that:

(A) Was not initiated within a state;

(B) Resulted from a point-of-sale debit card transaction; or

(C) Occurred within 30 days after the first deposit to the account was made.


First published on BankersOnline.com 12/17/12.

First published on 12/17/2012

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