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Tracking follow-up efforts on missing documents

Question: 
Why keep track of follow-up efforts when requesting missing documents?
Answer: 

There may be circumstances outside of the financial institution’s control that prevent it from collecting certain documents from customers. Proper tracking can help demonstrate the financial institution’s good faith efforts to auditors or examiners.

Download an exception tracking eBook.

Vendor: 

Alogent provides proven, end-to-end check payment processing, digital, online, and mobile banking, and enterprise content and information management platforms to financial institutions. Our unique approach spans the complete transaction ecosystem —capturing and digitizing transaction data, exception tracking, and automating entire transaction and loan management workflows so that information is available across the enterprise.
www.alogent.com

marketing@alogent.com
+1-678-966-0844

First published on 02/19/2023

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