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Updated ID for Existing Customer for New Acct?

Answered by: 

Question: 
Are we required to get an updated photo ID on an existing customer when we open a new account relationship with them (i.e. a loan, DDA, savings, etc)?
Answer: 

Totally a institutional decision, but while I may have a new driver's license, I am still the same person that presented the old one when I opened the account. I am not sure what it really provides.

First published on 05/31/2020

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