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What Stop Payment Order is Appropriate

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Question: 
If a check is issued to a retailer who converts it to an electronic entry and the customer wants to place a stop payment on the check, which stop payment form should be used - a check stop payment form or an ACH stop payment form?
Answer: 

That depends on your system. If your processor can use check stop payments to filter ACH check conversions (the ideal situation), use the check stop payment form.

However, many if not most processors, haven't yet enhanced their systems to do this. Use the ACH stop form in these cases.

First published on BankersOnline.com 9/6/04

First published on 09/06/2004

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