Skip to content

Written statements and unauthorized ACH debits

Question: 
When can we require a customer to provide a WSUD?
Answer: 

Under Regulation E, you can’t require a consumer to provide a written statement of unauthorized debit (WSUD) as part of a claim that an ACH item was unauthorized. You can and should require a WSUD as documentation for an ACH return of most, but not all, unauthorized ACH entries. But the ability to return an ACH entry with or without a WSUD on file is separate from compliance with the rules covering the Regulation E claim.
-----------------------------
Learn more about John Burnett’s webinar Managing Unauthorized ACH Items

First published on 11/03/2019

Banker Store View All

From training, policies, forms, and publications, to office products and occasional gifts, it’s available here:

Banker Store

hot right now

image description

Looking for effective, convenient training on a particular subject?

BOL Learning Connect offers more than 200 courses ON-DEMAND or on CD ROM from AML to Reg Z and every topic in between.

Search Topics