Skip to content

YOUR Role in Cyber Incident Response

Answered by: 

Isn’t cyber incident response an I.T. function?

Information Technology plays an obviously important role, but their efforts are only a small piece of effective response. If customers can’t log into online banking, they are going to call or come into the branch. What communication strategy is in place to ensure accurate and confidence-building information is shared, even when the banks investigation is still underway? How does the bank combat media misinformation? How does Operations process payments when connectivity is disrupted or account access is unavailable? What requirements are the bank under for reporting requirements, such as to the AG to comply with the state’s data breach notification law?

First published on 04/08/2018

Banker Store View All

From training, policies, forms, and publications, to office products and occasional gifts, it’s available here:

Banker Store

hot right now

image description

Looking for effective, convenient training on a particular subject?

BOL Learning Connect offers more than 200 courses ON-DEMAND or on CD ROM from AML to Reg Z and every topic in between.

Search Topics