Re: "Mock Hold-ups: A Good Idea?"
With regard to the article in your last issue on mock holdups, I'd like to share with you an incident that happened to a local bank.
By now, you are already experiencing one of the most complicated of the new government requirements-that of the new 4789 described on the front page of this newsletter.You may have also already had
"But I KNOW I made the deposit in time!"
"The new computer conversion will solve all our computer problems!"
"Hi! I'm from the government, and I'm here to help you!"
Every auditor I have ever talked to really loves their job, and feels that they can meet the challenge of today adequately-if they are given the chance.
Angry customers are one thing. Angry older customers are definitely another!