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Vendor Guru Q&A - Security

Seeing an approaching threat

Understanding pre-violence indicators

Recognizing signs of aggression

Learning defensive skills

Preventing violence in the workplace

Security for New Transfer Protocols

Designing safer branch environments

Don’t forget ATM and night drop security!

Elements of a security assessment

Determining why a branch is being robbed

Latest Security - ATM Topics

Who Issues Reg E Guidance

01/09/2022

If this is a CFPB issuance, do other agencies have to follow it?

Reg E investigations: best steps

12/12/2021

Is there a procedure that Reg E says we must follow to investigate a claim?

ATM Customer Safety

10/31/2021

What are some of the best ways for our customers to protect themselves against ATM crime?

ATM Customer Safety

10/10/2021

What are some of the best ways for our customers to protect themselves against ATM crime?

Branch Use of TCRs

09/12/2021

Our branch just started using Teller Cash Recyclers (TCRs). Do they deter criminals? In a robbery situation, what dollar amount should we dispense when the Duress Dispense key is activated? Do you dispense a specific denomination or random bills? Also, how do you handle bait money?

Reg E investigations: best steps

10/11/2020

Is there a procedure that Reg E says we must follow to investigate a claim?

Reg E investigations: best steps

08/02/2020

Is there a procedure that Reg E says we must follow to investigate a claim?

Cyberfraud Epidemic!

05/03/2020

We’ve heard cyber incidents are increasing. How is this happening, and how does it affect our customers and bank?

Different times, different tactics

04/26/2020

If the customer fell for a scam, then they are the ones who take the loss, right? That’s how we have always operated.

Extending Reporting Time Limits

04/19/2020

Is the Pandemic a qualifying factor under Regulation E Extension of Time Limits? Is there a list of situations that qualify?

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Premium Content View All

Focus on ATM Fraud

Despite the widespread adoption of online and mobile banking, consumer use of ATMs not only remains steady but has actually increased.

Calling for Safer ATMs

Activists and legislators are calling for increased safety measures at ATMs following the death of a 24-year-old Boston woman who was kidnaped at her apartment and forced to drive to multiple ATMs

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Most Popular Security Content

Seeing an approaching threat

01/22/2023

We have been told to pay attention as people enter the bank, but I can’t see the front door from my teller station. Is this a security concern?

Understanding pre-violence indicators

01/22/2023

Can we really do anything to prevent violence from coming through our doors?

Preventing violence in the workplace

01/15/2023

Can we really do anything to prevent violence from coming through our doors?

Recognizing signs of aggression

01/15/2023

We often deal with angry customers, but is there a way to tell if they will become violent?

Learning defensive skills

01/15/2023

Do you think bank employees should take self-defense classes?

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