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Latest Security - ATM Topics

Cyberfraud Epidemic!

05/03/2020

We’ve heard cyber incidents are increasing. How is this happening, and how does it affect our customers and bank?

Extending Reporting Time Limits

04/19/2020

Is the Pandemic a qualifying factor under Regulation E Extension of Time Limits? Is there a list of situations that qualify?

ODFI Liability – up to 7 years

04/12/2020

If a customer doesn’t report an unauthorized ACH debit within 60 days of settlement, how long is the ODFI responsible for unauthorized consumer debits? Our customer couldn’t review statements, so they reported it to us outside of our return deadline.

Revocation of a power of attorney

09/22/2019

Our customer notified us in writing he has revoked the power of attorney he gave to Sam Smith. Does the revocation apply to all of our customer’s accounts that Sam signs on?

Customer Safety When Using ITMs

01/15/2017

We are in the process of installing ITMs in some of our branches and I am concerned for customer safety when using these machines. Are there any types of security devices that can be placed on these units that would aid a person in getting help quickly in an emergency situation (that would immediately notify 911 as an example)?

ATM Fraud: Skimming vs. Shimming

04/25/2016

For several years now, the most prevalent form of ATM fraud has been “Skimming”, where a device is attached to an ATM that captures magnetic stripe data as the card passes into a machine. We recently heard of a new ATM fraud technique called “Shimming”. Are they the same thing?

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Focus on ATM Fraud

Despite the widespread adoption of online and mobile banking, consumer use of ATMs not only remains steady but has actually increased.

Calling for Safer ATMs

Activists and legislators are calling for increased safety measures at ATMs following the death of a 24-year-old Boston woman who was kidnaped at her apartment and forced to drive to multiple ATMs

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Should we have an outside consultant conduct our assessments?

06/13/2021

There are obvious advantages to engaging a security consultant for your assessments. A good consultant will be knowledgeable, have experience in conducting assessments, and will be objective. If you don’t have a budget for an outside expert, this webinar will provide valuable information for conducting your own. -------------------------- Learn more about Carol Dodgen’s<a href=”https://www.bollearningconnect.com/courses/target0721”> Take the Target Off Your Bank: Making Your Bank Less Attractive to Criminals </a> webinar.

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