Re: "Mock Hold-ups: A Good Idea?"
With regard to the article in your last issue on mock holdups, I'd like to share with you an incident that happened to a local bank.
"But I KNOW I made the deposit in time!"
"The new computer conversion will solve all our computer problems!"
"Hi! I'm from the government, and I'm here to help you!"
Every auditor I have ever talked to really loves their job, and feels that they can meet the challenge of today adequately-if they are given the chance.
Angry customers are one thing. Angry older customers are definitely another!
With over 70,000 ATMs in operation today, and "new" money costing about three cents per note, it is very costly to destroy notes that still have "life" in them and replace them with new notes.