Working on the teller line I have decided I no longer want to handle someone who carries concealed weapons. How would be the best way for me to handle it at the teller line?
Are most wire transfer frauds focused at businesses or consumers?
I work with a teller who scares me as she will tell the customer outright “no,” without explaining why. Today she told a person to get back into line as the transaction would take too much time as she was going on break! Should I go to management or wait until something happens?
Have there been any recent changes to wire transfer fraud insurance that we should be aware of?
If we are doing everything recommended by the FFIEC, is our bank safe from loss if a fraud does occur?