Vendor Guru Q&A - Security

Restricting Access to Employee Account Info

Latest Security - Check Presentment Topics

Stolen Check w/Stop Payment Presented-Procedure

11/15/2015

Our customer reported checks stolen on their account. They filled out the necessary forms, and we placed an alert on their account regarding the stolen checks and check sequence numbers and placed stop payments on the stolen checks. The following day, one of the stolen checks was presented for cash. However, the teller told the person we could not cash it because there had been a stop payment placed on the check. She did NOT give the check back to the person, but she did let the person leave the bank. Was it the bank's responsibility to call the police while the person was still there or should we have just contacted our customer and let them handle the matter with the police department?

"Acct Closed at Customer's Request Due to forgery"?

11/15/2015

We have an account that has been closed for several years due to the account being compromised. We recently have had some checks come through our cash letter and want to know the best reason to provide for returning them. I don't want to return them as forgeries because I do not have an affidavit signed by the customer. Is there a reason of "account closed at customer's request due to forgery"? Our processor says they can not use this reason.

"Counterfeit Check Stamp" At Teller Line

10/18/2015

Are you aware of any bank using a "Counterfeit Check Stamp" for the purpose of stamping a check at the time of presentment at the teller line?

UCC Ping Pong - Who Wins?

05/08/2003

by Sam Ott and Mary Beth Guard, BOL Gurus

Statistics, Facts, & Such

07/01/1999

An American Bank Association study shows check fraud losses increasing at 19% per year.
www.ECCHO.com, 6/12/99

Same-day Settlement A Security Problem Too

01/01/1994

Security and compliance officers need to work together implementing the new Same-Day Settlement rule that went into effect on January 3, 1994.

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RDIC: Solving One Paper Check Problem - Creating Another

Guest Columnist: Jodi Pratt

Who does wire fraud target?

05/19/2019

Are most wire transfer frauds focused at businesses or consumers?

Break time get back in line.

05/19/2019

I work with a teller who scares me as she will tell the customer outright “no,” without explaining why. Today she told a person to get back into line as the transaction would take too much time as she was going on break! Should I go to management or wait until something happens?

Wire transfer fraud insurance changes!

05/12/2019

Have there been any recent changes to wire transfer fraud insurance that we should be aware of?

State law and wire fraud liability

05/05/2019

If we are doing everything recommended by the FFIEC, is our bank safe from loss if a fraud does occur?

Wire contracts vs. bank actions

04/28/2019

Our wire transfer contract with business customers states that they are responsible for any fraud losses. Will this protect our bank?

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Security Training View All

06/05/2019

Wire Transfer Fraud Prevention Programs

presented by Rayleen Pirnie

07/23/2019

25 Critical Mistakes a Smart Institution NEVER Makes “Updated”

presented by Barry Thompson

11/05/2019 to 11/06/2019

2019 Lending Compliance Triage

03/03/2020 to 03/04/2020

2020 BSA/AML Top Gun Conference

Scottsdale, AZ

Deception for Dollars: Social engineering your staff and Call Center

This fast-moving program on preventing losses will focus on the information identity thieves have before they call you when trying to obtain information or financial rewards. This webinar will discuss actual attacks used against financial institutions.

Detecting and Mitigating Skimming Fraud Losses

How do you reduce skimming-related losses? By having properly trained frontline staff members who know what to look for to detect and mitigate skimming fraud losses.

Beginning Security Officers - Steps for Success

You'll learn about the foundations of a successful security program, including building a security team, communicating with management and board members, working with law enforcement and peers, and much more!