Recently we were challenged by a customer when we retained a suspect counterfeit bill. He wanted us to show him in writing the regulation or law that said we were to retain the bill. All we could show him was the page from the secret service web site that stated we were not to return the bill to the passer. I called the Secret Service, and they could not supply the specific regulation or law. Do you know if one even exists, and, if so, where it would be?
We are in a small town. Recently a policeman came in asking if we had had any large amounts of coins coming in. He said there had been a burglary in the area. My question is how much information can we give, without a subpoena or such device? Can we say that there had been but give no name? If the person bringing it in was not a customer would this make a difference. The customer that was robbed is a customer so I would like to see the person found, but with all the new Regs I am not sure what I can and can't do.