Most Popular Security Content
Cyberfraud Epidemic!
05/03/2020
We’ve heard cyber incidents are increasing. How is this happening, and how does it affect our customers and bank?
Different times, different tactics
04/26/2020
If the customer fell for a scam, then they are the ones who take the loss, right? That’s how we have always operated.
Extending Reporting Time Limits
04/19/2020
Is the Pandemic a qualifying factor under Regulation E Extension of Time Limits? Is there a list of situations that qualify?
OCC Bulletin for Technology Risk Management
04/19/2020
What is a reliable guide about technology risk management?
ODFI Liability – up to 7 years
04/12/2020
If a customer doesn’t report an unauthorized ACH debit within 60 days of settlement, how long is the ODFI responsible for unauthorized consumer debits? Our customer couldn’t review statements, so they reported it to us outside of our return deadline.