Question: Our customer came in with a counterfeit check from his statement that we paid over three weeks ago.
by Dana Turner, Security Education Systems
We have a business customer that has had its account number stolen. The individual who stole the number along with the ABA and Bank name changed the check face from a business check to a personal check. Which affidavit do I use to return these items to the bank in which these checks were deposited?
There seems to be confusion on the procedures best recommended when dealing with counterfeit currency. Should the Bank ever give the bill back to the merchant?
A customer cashed a Cashier's Check which turned out to be counterfeit. Now they don't want to pay us back. They say that UCC law makes the bank liable. The bank's deposit agreement states that any item returned unpaid even if the item was cashed can be charged back to the customers account. Who is right?
If a business brings in a cash deposit to our bank and we find counterfeit money in the deposit, they must take the loss, correct?
Recently we were challenged by a customer when we retained a suspect counterfeit bill. He wanted us to show him in writing the regulation or law that said we were to retain the bill. All we could show him was the page from the secret service web site that stated we were not to return the bill to the passer. I called the Secret Service, and they could not supply the specific regulation or law. Do you know if one even exists, and, if so, where it would be?
How do you detect a counterfeit bill from the 1950s? We had a customer who used the counterfeit pen and the mark turned black. Does this indicate this old bill is really a counterfeit.
Your depositor comes in with a $6,000 Cashier's check drawn on an out-of-state bank. The check is payable to him.
An account holder comes in and tells you he checked his statement, and found there are two checks charged to his account that he did not write.