Should Internal Audit have access to the Bank's Security Cameras on a full time basis? If the bank has a whistle blower line, who should be responsible for investigating the complaints?
Does the new mobile financial service (MFS) guidance included in Appendix E to the FFIEC IT Examination Handbook for Retail Payment Systems provide any direction we’re supposed to take to meet expectations?
Is there any regulation/rule that indicates that a light meter, used to perform light meter testing on ATM & Night drops, should be calibrated yearly? I say it should be done in order to mitigate the risks associated with candle foot being read incorrectly however I'm being told it is not necessary.
I was wondering if bank's thought posting a sign at the entrance to their lobby requesting hats, hoodies and sunglasses to be removed as well as no guns being allowed in the branch was a good thing or not. Also, what do other banks policies state about employees being allowed to carry guns in the bank if they have a permit to carry them.
Can we require that a debit cardholder contact the merchant before opening a claim?