According to Bank Administration Institute, training experts say that role-playing is one of the most effective and popular methods of training bank employees.
Question: I have a question on Reg CC.If I get notification that a check is being returned, and I charge the customer's account, do I have to send him an exception notice?
One of our Bankers' Hotline readers reported the following to us:
A woman went into a local department store recently to buy cartons of cigarettes using a credit card.
Personnel Vignettes appears periodically in Bankers' Hotline. Submitted by various personnel executives, this series appears without attribution to the author by request.
We're used to seeing automated teller machines in super markets, convenience stores, in malls, attached to financial institutions, freestanding in the countryside and will be seeing more of them in