Vendor Guru Q&A - Security

Restricting Access to Employee Account Info

Latest Security - Credit Cards Topics

Customer purchasing Bitcoin

10/16/2016

Why would my customer be making repeated purchases of Bitcoin?

ATM Fraud: Skimming vs. Shimming

04/25/2016

For several years now, the most prevalent form of ATM fraud has been “Skimming”, where a device is attached to an ATM that captures magnetic stripe data as the card passes into a machine. We recently heard of a new ATM fraud technique called “Shimming”. Are they the same thing?

Camera Placement

06/28/2010

Should our cameras be aimed at the customer, or at the teller station to review their work?

Change in Environment Changes Security Strategy

03/03/2008

Dana Turner, a BOL Guru, has stated in several presentations that "a change in the institution's environment often necessitates a change in the institution's security strategy." How far should we carry this line of thought?

Copy Credit Cards for CIP Documentation

01/28/2008

Can banks take copies of credit cards for CIP documentation when opening a new account? I thought this was against regulation? Can you please refer me to written verification?

Electronic Devices Become Payment "Cards"

12/01/2005

Manufacturers are in the process of developing new ways for people to pay for transactions without using cash, check or credit card.

STATS

12/01/2005

Nearly a third of victims surveyed blamed their compromised IDs on the Internet, where they think their information was exposed to hackers.

STATS

11/01/2005

87% of consumers monitor their credit reports only once a year or less.
Research and Markets, www.researchandmarkets.com, 11/04/05

Americans Support Biometrics for Government IDs

10/01/2005

While only about half of people queried for a survey said they supported introducing a new form of government identification, three-quarters said they believed using biometrics on current governmen

Which States Prohibit Credit Cards as ID for CIP?

08/01/2005

The question I have is in regard to CIP. For a new account you have to obtain identification such as drivers license w/photo. But can you accept a major credit card? I thought I understood that some states prohibit the use of a credit card for identification. What states prohibit this?

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Guilty as Charged

Four members of an international card fraud ring have plead guilty to their roles in one of the largest credit card fraud schemes in the U.S. Justice Department's history.

Debt Collection Practices Under Review

According to the Federal Reserve, nearly 15% of all credit reports (encompassing an estimated 30 million consumers) contain debt collection activity.

Releasing photographs to anyone

03/03/2019

I am currently dealing with an issue where my assistant branch manager provided a customer with images from our system that were related to a fender bender in our parking lot that involved another bank customer. She did not obtain approval from anyone to provide this information to our customer and as the security officer I would have kindly refused my customer's request. This incident has brought up the fact that perhaps we should have guidelines for our camera system users to adhere to in order to prevent future incidents like this. Do you know of any institutions that have a policy or procedures for their security camera system (CCTV)? If so, can you share it with me or give me some guidance?

Does your security vendor know the right answer?

02/24/2019

"What is the recommended schedule for the self-testing of your alarm system's communication to the monitoring center (i.e. landlines and/or cell back up)? The alarm system vendors seem to be all over the place on it."

A smart phone can kill you!

02/17/2019

During a recent program I attended, you stated a smart phone could get you killed! Really?!? Other than talking while driving, how can that happen?"

Restricting employee social media posts

02/10/2019

Can our bank prohibit (or strongly discourage) employees from listing their bank name on their personal Facebook page?

Pod Branches

02/10/2019

We have just decided to implement a pod branch design and are presently in the design phase. Do you have any suggestions on what we should focus on for this project?"

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Security Training View All

04/23/2019

Is your BSA and AML program at RISK?

presented by Susan Costonis

06/05/2019

Wire Transfer Fraud Prevention Programs

presented by Rayleen Pirnie

07/23/2019

25 Critical Mistakes a Smart Institution NEVER Makes “Updated”

presented by Barry Thompson

05/14/2019 to 05/16/2019

2019 Bank Security Conference

San Antonio, TX

11/05/2019 to 11/06/2019

2019 Lending Compliance Triage

03/03/2020 to 03/04/2020

2020 BSA/AML Top Gun Conference

Scottsdale, AZ

Deception for Dollars: Social engineering your staff and Call Center

This fast-moving program on preventing losses will focus on the information identity thieves have before they call you when trying to obtain information or financial rewards. This webinar will discuss actual attacks used against financial institutions.

Detecting and Mitigating Skimming Fraud Losses

How do you reduce skimming-related losses? By having properly trained frontline staff members who know what to look for to detect and mitigate skimming fraud losses.

Beginning Security Officers - Steps for Success

You'll learn about the foundations of a successful security program, including building a security team, communicating with management and board members, working with law enforcement and peers, and much more!