Is there a minimum number of continuing ed hours required annually for Security Officers?
Our recent examiner said we must work up a potential SAR report for summonses & subpoenas. Does this apply if the subpoena is on a former customer (currently closed)?
Currently, each of our business deposit accounts is coded with an NAICS code as well as a Risk Rating. In reviewing the risk rating matrix classification, Doctors are included in the high risk category. What are your thoughts?
We've had a string of folks attempting to cash fraudulent checks. We had an individual last week who was actually successful in cashing 2 checks at 2 different branches. The 3rd attempt (all in the same day – at different branches) was caught and the man was turned away. A police report has been started. Now, today, another guy attempted to cash a check on the same account that was obviously fraudulent. Question: If the teller knows the "customer" has a fraudulent check, what is the best procedure to follow? Can they push the silent alarm, or call police, or have someone out of sight call police?
I am a new security officer, and I have two questions for a BOL Guru. 1.Since I am new to this position, I would like to know what types of legal liability I might be facing. Management tells me I am covered by the bank's Directors and Officers liability policy. Can I be sued by accountholders or have monetary problems with the regulators? 2.Our new CEO has never worked for a financial institution; in fact, he comes from another industry entirely. He feels that we are just as safe as retail stores, so we don't need to do anything special for risk management or security except train annually and report to the board that the training has been done. Is he right?